Return and refund policy
We have a clear return and exchange policy for our customers. We know how important for us customer satisfaction. Here in anbatow.com you can submit your return or exchange request without any extra questions. For Return & Exchange, you just need to inform us within 5 days after delivery of the product.
We are currently delivering only in sivaganga, but customers can order from anywhere around the world.
We only ask that you don’t use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However, all exchanges are subject to stock availability. If you choose to exchange an item, our delivery representative will deliver the new item to you and simultaneously pick up the original item from you. Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative product, we suggest that you return it to obtain a refund and purchase the new item separately.
- All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box).
- Under Exchange Policy, only size exchanges are allowed. Items can be exchanged for a similar size or a different size. Exchanges are allowed only if your address is serviceable for an exchange by our Logistics team.
- In case you have purchased an item which has a free gift/offer associated with it and you wish to return the main item, then you will have to return the free product as well.
- Anbatow will not be liable for the products returned by mistake. In circumstances where an extra or a different product is returned by mistake, Anbatow would not be accountable for misplacement or replacement of the product and is not responsible for its delivery back to the User.
- If you self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you to use a reliable courier service.
- If you self-ship your returns, your shipping costs would be reimbursed subject to your return having met our Returns and Exchange Policy and the image of the courier receipt is shared by you and validated by us. For self-ship returns, the refund for returned products will only be initiated if they pass through a quality check conducted at the warehouse. If the quality check fails the product will be reshipped back to you.
- Pin codes: we have more than 35,000+ Pin codes all over India with expertise courier partners.
- Courier partners : we have ties up with all the well-known courier partners like Bluedart, Expressbees, Fedex, DTDC, Bluedart, E-com Express, Delivery etc
- Shipping price delivery time: Our targeted delivery time is between 5 to 7 working days. In Metro cities the targeted delivery time is 3 days.
Track: Customers can easily track and co-ordinate their packages. Also, all the orders tracking details are being shared on the registered mail ID at the time of successful order placed
We will refund your product amount in your account , within a day once it has been initiated at the doorstep. For refunds, you just to write a mail at info@Anbatow.com with the subject of your order id.
Your refund may take 3-5 working days to reflect in your account depending upon your bank.